This Cancellation Policy explains how customers can request cancellation of an order submitted through the LIZ Foods mobile application.
Customers may request cancellation of an order when the cancellation option is available for that order. A cancellation reason may be required.
The application may provide predefined cancellation reasons to help customers explain their request.
Cancellation requests are submitted to LIZ Foods for review. The final status is updated based on applicable order status and business rules.
Once processed, the order status may be updated to Cancelled. Customers can view the updated order status in the application.
LIZ Foods may cancel an order when it is unable to process or fulfil the order based on applicable business conditions.
Version 1.0 does not include online payment gateway integration or return, replacement and refund management. Therefore, this policy does not define an online refund process.
LIZ Foods may update this Cancellation Policy when required. The latest version will be available through the application.
For questions regarding an order cancellation request, customers may contact LIZ Foods using the contact details provided on the Contact Us page.
